Privacy Policy — Neel Kamal Steels Pvt. Ltd.

Last updated: 01 November 2025

Neel Kamal Steels Pvt. Ltd. (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and the rights you have regarding your data. By using our website or contacting us, you agree to the terms described below.

1. Information We Collect

We may collect both information you provide directly and data automatically collected when you use our website:

Contact details: Name, email, phone number, and company (when you fill out enquiry or contact forms).
Transactional data: Invoices, order details, or communication related to purchases or services.
Technical & usage data: IP address, browser type, device information, pages visited, referral sources, and analytics data (via cookies).
Marketing preferences: Information about your communication and subscription choices.

2. How We Use Your Information

Your information is used to:

Respond to enquiries and deliver products or services.
Improve our website and customer experience using analytics.
Send service-related messages and, where permitted, promotional updates.
Comply with legal requirements and prevent fraud or misuse.

Legal basis: Data may be processed under consent, contractual necessity, legitimate interests (such as improving services), or legal obligations.

3. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, ensure security, and analyze website traffic.
Cookies may include:

Essential cookies for site functionality and session management.
Analytics cookies (like Google Analytics) for site performance insights.
You can manage or disable cookies through your browser settings at any time.

4. Data Sharing and Third Parties

We may share data only with:

Service providers and partners assisting in hosting, analytics, email, and operations.
Legal authorities when required by law.
Business partners or successors in case of a merger, acquisition, or sale of assets.

All third parties are bound by confidentiality and data protection obligations.

5. Security of Your Data

We use administrative, technical, and physical safeguards to protect your personal data.
Although no online system is 100% secure, we continuously monitor and update our practices.
In the unlikely event of a data breach, affected users will be notified as per legal requirements.

6. Data Retention

We retain your personal information only as long as necessary for business, legal, or regulatory purposes.
Typically, transactional or contact data is retained for 3–7 years, unless a longer retention period is legally required.

7. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your data.
Request correction or deletion of inaccurate data.
Restrict or object to data processing.
Withdraw consent for data processing (if based on consent).

To exercise these rights, contact us at neelkamalmarketing3@gmail.com. We may ask for proof of identity before processing your request.

8. Children’s Privacy

Our website is not intended for children under 13 years of age.
We do not knowingly collect data from minors.
If you believe a child has submitted personal data, please contact us for removal.

9. Third-Party Links

Our website may include links to external websites.
We are not responsible for their privacy practices.
We recommend reviewing each site’s privacy policy before sharing your personal information.

10. Policy Updates

We may update this Privacy Policy from time to time.
Any major changes will be reflected on this page with a revised “Last Updated” date.
For significant updates, we may notify you directly via email or site notice.

11. Contact Information

If you have questions, requests, or complaints regarding this Privacy Policy, please contact:

Neel Kamal Steels Pvt. Ltd.
401-C, Narayan Plaza, Exhibition Road, Patna – 800001
📞 +91 6287 666668
📧 neelkamalmarketing3@gmail.com

Your Dreams held by our Steels